Privacy Policy

This Privacy Policy explains how Shop Emporium (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from shopemporium.in (the “Site”), or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” refers to any individual accessing or using our Services — including customers, visitors, and any other user whose information we process under this Policy.

By accessing or using our Services, you agree to the collection and use of your information as described below. If you do not agree to this Privacy Policy, please discontinue use of our Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. When changes occur, we will update the “Last Updated” date at the top of this page and post the revised Privacy Policy on the Site.

Information We Collect

We collect personal information about you from various sources depending on how you interact with our Services. Below are the categories and types of information we may collect.

1. Information You Provide Directly

This may include:

  • Contact details (name, address, phone number, email)

  • Order and payment details (billing address, shipping address, payment confirmation)

  • Account information (username, password, security questions)

  • Shopping behavior (products viewed, items added to cart or wishlist)

  • Customer support messages or any information you voluntarily submit

If you choose not to provide some information, certain features of our Services may not function.

2. Information Collected Automatically via Cookies

We may automatically collect usage data through technologies such as cookies, pixels, web beacons, or similar tools. This may include:

  • Device information

  • IP address

  • Browser information

  • Interaction data (pages visited, links clicked, time spent on the Site)

  • Network information

Cookies help us enhance user experience, perform analytics, and improve our Services.

3. Information from Third Parties

We may receive information about you from:

  • Shopify, who powers our e-commerce platform

  • Payment processors, to facilitate orders

  • Service providers, including analytics partners, shipping providers, and marketing tools

  • Advertising partners, who may collect data via pixels or cookies

We treat third-party information in accordance with this Privacy Policy. We are not responsible for the accuracy or data handling practices of third-party platforms.

How We Use Your Information

We use your personal information to:

1. Provide and Improve Our Services

  • Process payments

  • Fulfill and track orders

  • Create and manage customer accounts

  • Communicate order updates, confirmations, and returns

  • Respond to inquiries and provide customer support

2. Marketing and Advertising

  • Send promotional emails or messages

  • Show tailored ads and offers

  • Personalize your shopping experience
    (You may unsubscribe at any time.)

3. Security and Fraud Prevention

  • Detect or investigate suspicious activity

  • Protect our Site, users, and business interests

4. Legal, Compliance, and Business Operations

  • Comply with applicable laws

  • Enforce our Terms of Service

  • Maintain Site performance and improve functionality

Cookies

We use cookies to operate, improve, and personalize our Services. Cookies help:

  • Remember your preferences

  • Track shopping behavior

  • Run Site analytics

  • Display relevant ads

You may disable cookies through your browser settings. However, blocking cookies may affect your ability to use certain Site features.

For details on cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies

How We Share Your Information

We may share your personal information with:

  • Vendors and service providers, including payment processors, shipping partners, cloud storage providers, IT support, and analytics platforms

  • Shopify, who powers our store infrastructure

  • Business and marketing partners, to show relevant ads or offers

  • Third-party integrations, if you choose to connect social media or other accounts

  • Affiliates, for internal business operations

  • Law enforcement or legal authorities, if required to comply with regulations

  • Parties involved in a business transfer, such as a merger or acquisition

We do not sell personal information or use sensitive personal information for profiling.

User-Generated Content

Any product reviews, comments, or public content you submit may be visible to other users. We cannot control how such information may be used by others.

Third-Party Links

Our Site may include links to external websites not operated by us. We are not responsible for the content, privacy practices, or security of third-party sites. We recommend reviewing their policies before providing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided such information, contact us to have it deleted.

Security and Data Retention

We take reasonable measures to safeguard your information. However, no online service can guarantee absolute security.

We retain personal information as long as necessary to:

  • Maintain your account

  • Fulfill orders

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting correction or deletion

  • Requesting data portability

  • Restricting certain uses

  • Withdrawing consent

  • Managing communication preferences

  • Filing a complaint with a data protection authority

You may exercise these rights by contacting us using the details below. We may require verification for certain requests.

We do not discriminate against users who choose to exercise their privacy rights.

International Data Transfers

Your information may be processed or stored outside your home country, including in the United States or other regions where our providers operate. We use standard legal mechanisms to ensure appropriate protection for international transfers.